Last updated: 28 September 2026
These Terms & Conditions govern the use of the Clever Cookies Photography Ltd website, online galleries, and digital download services. By accessing a gallery or placing an order, you agree to these terms.
1. About Us
Clever Cookies Photography provides school and event photography services, including online viewing galleries, print ordering and digital image downloads. Registered in the UK. Contact: admin@clevercookies.co.uk
2. Access to Galleries
Access to galleries is provided via secure, private links. Login is permitted only to specified users who must be logged into their account to view, purchase and download images.
You are responsible for keeping your gallery link and account login details secure.
Gallery access may be removed after a set period or when a school requests removal.
Multi-factor authentication is required to access user accounts.
3. Ordering & Payment
Orders are placed online through our secure checkout.
Payments are processed by Stripe, which handles card security and encryption.
Prices are clearly displayed before checkout and include VAT where applicable.
Orders are confirmed only once payment has been successfully processed.
4. Digital Downloads
Digital downloads are delivered as high‑resolution JPEG files.
Downloads are for personal use only unless otherwise agreed in writing.
You may print, share, and store the images for personal use.
You may not sell, edit, or use the images commercially without permission.
Once a digital file has been downloaded, the order is considered fulfilled.
5. Refunds & Returns
Due to the nature of digital products:
Digital downloads cannot be refunded once the file has been accessed or downloaded.
If a file is corrupted, missing, or incorrect, we will replace it at no cost.
Physical products (prints, framed items) may be replaced if damaged or defective.
6. Image Quality & Colour
Screens display colours differently; printed colours may vary slightly.
We do not guarantee exact colour matching across devices or printers.
7. Copyright & Usage
Copyright remains with Clever Cookies Photography.
You receive a personal licence to use the images for private purposes.
Images may not be used commercially, edited, or redistributed without permission.
8. School Photography
Schools may request gallery removal or access changes at any time.
We comply with school safeguarding requirements and data protection policies.
Images of children are only shared with authorised parents/carers.
9. Data Protection & Privacy
We collect only the information needed to process orders and deliver services.
Payment details are handled securely by Stripe; we do not store card information.
For full details, please see our Privacy Policy.
10. Security
All galleries are hosted securely.
We take reasonable steps to protect your data, but cannot guarantee absolute security of online systems.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website or galleries indicates acceptance of any changes.
12. Contact
For questions or support: admin@clevercookies.co.uk