Refunds & Returns Policy

Clever Cookies Photography Ltd

Digital Downloads

Due to the nature of digital products:

  • Digital downloads cannot be refunded once accessed or downloaded.

  • If a file is missing, corrupted, or incorrect, we will replace it free of charge.

Printed Products

If a physical product arrives damaged or defective:

  • Contact us within 7 days

  • We will replace the item at no cost

  • Returns may be required for inspection and to improve production quality and processes

Order Errors

If you accidentally order the wrong image, contact us — we will help where possible, but refunds are not guaranteed once digital files have been delivered.


Contact admin@clevercookies.co.uk